Process
There is a method to everything we do.
Feel free to email every idea you have envisioned. Trust the process.
01
Inquiry
Start with the homeowner form. Matt — owner and designer — reads it himself and gets in touch to talk scope. Send every idea you have envisioned. The more we know, the more tailored the space.
02
Connect
A first walk-through, an hour at minimum. Wish list, budget, must-haves, and the dreams that don't fit on a Pinterest board. We work the big picture and the logistics in the same conversation.
03
Design proposal
A design deposit — typically $1,200–$2,000, nonrefundable, applied to the project — funds an initial proposal with accurate pricing. Matt reviews it with you in person: challenges named, options weighed, a firm budget and a realistic schedule.
04
Agreement
A 10% retainer reserves your place on the calendar. Large projects often book 8–12 months ahead. Don't worry — at this stage we are already working, even while the house is quiet.
05
Before we begin
As the start date approaches we keep you in the loop, confirm you are ready, and line up protection, materials, and the crew. No surprises on the morning we arrive.
06
Day one
A good day. Floors, furniture, and air are protected before demo ever begins — dust walls, air scrubbers, the unglamorous work we take very seriously. Typical hours are 8 a.m. to 5 p.m.; sometimes earlier, sometimes later if the work asks.
Protecting your home is one of many aspects of the work we take very seriously. Dust walls and air scrubbers are not extras. They are day one.
07
Completion
We do not leave a long punch list. Details that need attention get it. Then we leave, and you get to show off the room. Bittersweet for us. Honoring your investment — and the relationship — is a large part of who we are.